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23 North Main Street
Wellsville, New York  14895
Phone: (585) 596-1700

Village Office Hours:
8:00 AM - 4:30 PM
Monday - Friday

To report a power outage
after hours call
(585) 593-5600

~ Wellsville WWTP - Environmental Report
~ Consultation Review Comment on Environmental Review Record COVID-19
~ Village Wastewater Plant Study
~ Village Water Study
~ Wellsville Fire Department

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Department of Public Utilities

Beth Day, Supervisor    585-596-1760
Glen Lowery, Account Clerk Typist  585-596-1752
Kristie Hamlin, Account Clerk    585-596-1753

This office is based with the other Village Offices at 23 N. Main Street. We handle all billing inquiries related to the electric, water, sewer, and solid waste services for the Village of Wellsville.   All utility bills will be mailed by the 1st, and due on the 20th of the month.

Office hours:
 Monday – Friday 8-4:30

(Closed on National Holidays)

The Village of Wellsville is proud to continue to provide utility services to our residents.  In the Village of Wellsville, 70% of the electricity used is supplied by Niagara Falls providing low cost, green, renewable energy.  Find out more at https://www.nypa.gov/facilities/niagara.htm

For your convenience we have multiple payment methods for you to choose from:  

1 - Automatic Clearing House (ACH) Payments
Your utility bill can be deducted automatically from your bank account.  There is no charge for this service.  The bill will be stamped and mailed for you to receive it in the beginning of the month. Then the total will be deducted on the 20th of the month, or the following business day.

ACH Application

2 - In person Payments
 Payments in the form of cash, check, or money order can be made in person at our office located at 23 North Main Street, at Giant Food Mart, or at Community Bank located at 475 North Highland Avenue.  If you wish to make a payment after business hours there is a night deposit box located outside the front lobby of the Wellsville Police Station.  Please make checks payable to "DPU" (Department of Public Utilities).

3 – Online through the Invoice Cloud

Online Bill Payment, in partnership with Invoice Cloud, offers the following benefits:

§  Easy to use - No registration required

§  Access, view and pay your bills online, at your convenience

§  You have the option to pay immediately or schedule a payment

§  Enroll in Auto-Pay

§  Receive an immediate emailed confirmation of payment or print a receipt

§  Go Green – sign up for e-billing

§  There will be a $2.95 convenience fee per payment

§  Click here for facts

For cases of severe hardships, please contact the Utility Billing Office immediately.  A deferred payment agreement can be made by calling 585-596-1760.  For complaints that cannot be resolved with the Utility Billing Office directly, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows:  Website: www.dps.ny.gov/complaints;  Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p); or Mail:  Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223.  If your service has been, or is about to be shut off you can call the DPS Emergency Hotline at 1-800-342-3355 for help.  It is staffed from 7:30am-7:30pm on business days.